Easy assignment of tasks to resources.
Easy assignment of tasks in queues for fast and efficient resolution.
Track and resolve issues faster.
Clear issued ticket numbers for easy identification and tracking.
Efficient communication with team members on tasks and tickets.
Efficient communication with team members, external stakeholders and customers on tasks and tickets.
Easy management of data files.
Transparent management of inventory for different levels of approvals.
Management of customer issues to excellent customer satisfaction.
Management of teams to ensure tasks are performed on-time.
Comprehensive management of tasks to ensure that tasks are completed and schedules are shared and communicated with relevant resources.
Management of assets for best use of human resources.
CICOD suite of Business Support Systems (BSS) is fully integrated with the option to choose the right application as a stand-alone or as a bundle of applications depending on the business needs. The applications within our CICOD BSS can be easily integrated to existing systems within an organization’s Enterprise Resource Planning (ERP) software or operated independently to provide unparalleled platforms for automating key business processes.
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